People who mistreat Senior Citizens face Imprisonment and Fines

The UAE passed a federal law in 2019 to protect the welfare of older people. The Public prosecutors reminded the people of the country about the UAE’s Senior Citizen Law which protects the rights of older Emiratis. Individuals, whether they are family members or elderly care institutions, who mistreat or neglect the UAE senior citizens will face imprisonment of two years and fines of AED 10,000 to AED 50,000. Additionally, the law also punishes anyone who witnesses abuse but does not report it.

According to Federal Law No 9 of 2019, Emiratis who are 60 years of age or over are entitled to the following rights:

  • the Right to Independence and Privacy
  • the Right to Protection from Violence and Abuse
  • the Right to an enabling environment, housing, education and work
  • the Right to Social care including the provision of elderly community centres and social clubs
  • the Right to medical care including preventive health services, medical insurance, mobile nursing units and supportive medical devices
  • the Right of Confidentiality of Information
  • the Right to preferential treatment concerning government transactions, facilities, social aid and medical services.
  • Full medical, financial and educational care and must be registered in a dedicated database.

The UAE has retirement homes for Emirates Senior Citizens called Elderly care centres which fall under the responsibility of the Ministry of Community Development. Should a family face difficulties in providing care for elderly people, they are required to inform the Ministry of Community Development, care centres, the police and any other relevant departments. The centres provide primary health care, social, psychological and physical therapy for seniors. Caregivers who insult senior citizens can face stiff penalties. The same requirement is necessary should a senior citizen die or change their home address. Registration of an elderly relative in a care home can be done online.

Source: https://www.thenationalnews.com/uae/2021/10/26/uae-prosecutors-say-people-who-mistreat-senior-citizens-face-jail-and-fines/


When can a bank close a customer’s account without prior notice?

In accordance with Article (a) of the Consumer Protection Regulations for the UAE Banking Customers on “Account closure by the Licensed Financial Institution”, banks or financial institutions in the UAE need to inform the customer in writing the reasons for the closure at least 60 days in the advance notice before the closure of the bank account, in order to shut down the bank account of the customer.

However, under Article (b) of the Consumer Protection Regulations for UAE Banking Customers, a bank or a financial institution has the right to close the bank account of a customer without serving any prior notice in case the Licensed Financial Institution suspects or find out to the use of the account by the Consumer to carry out illegal transactions or financial/white-collar crimes.

Additionally, Article (c) of the regulation, provides an exception to the banks and financial institutions to act under the UAE’s Financial Crime Compliance requirements for closure of bank accounts.

Legal Tip:

If the customer’s bank account has regular financial transactions and it is closed without a valid reason, the customer may lodge a written complaint with the concerned bank reporting invalid closure of the bank account.

In the event the concerned bank does not respond to the customer complaint within a reasonable time frame, the customer may approach the Consumer Protection Department of the Central Bank of UAE and file a written complaint with supporting evidence and relevant documents.



Dubai Taxi inks exclusive operation agreement to transit Global Village visitors

The Dubai Taxi Corporation (DTC) at the Roads and Transport Authority (RTA) has entered into an exclusive operation agreement with the Global Village for providing taxi and limousine services to visitors commuting to and from the Global Village with intend to address the mobility of visitors and achieve high guest’s happiness and satisfaction. The agreement comes into effect on 26th October 2021 when the new season of the Global Village, is scheduled to start.

The agreement provides Dubai Taxi Corporation (DTC) with the exclusively to run taxi services to visitors of Global Village. The agreement includes services of ladies taxi, limousine, family taxi, Tesla limo, open limo and limo Bike.

The taxi service can be availed at the designated exit gates of the Global Village, and the client may book the services smoothly via the DTC App. In addition, the DTC will also address the mobility of visitors from Assembly Points to the entrance of the Global Village through dedicated bus services.

Source: https://www.wam.ae/en/details/1395302984517


Etisalat Group and G42 collaborate to establish UAE’s Largest Data Centre Provider

G42 and Etisalat Group have signed a contractual agreement to integrate their data centre (DC) offerings in the UAE to offer next-generation digital infrastructure and build the UAE’s largest data centre provider, a total of twelve data centres will be integrated into a new joint venture firm called Khazna Data Centres.


G42 and Etisalat Group will hold 60 per cent and 40 per cent, respectively, of Khazna Data Centres. Without affecting their separate commercial positioning, customer connections, or leading market positions, the agreement allows both parties to improve the value of their infrastructural assets contributing to the joint venture while also optimizing process and resource utilisation in order to strengthen the UAE’s data centre proposition and economic ambition for the future.


As the levels of data produced, stored, and analysed is growing exponentially in the Middle East region, there arises a driving significant demand for wholesale data centres. The acquisition would reinforce the UAE’s position as a preferred destination for global technology firms seeking a world-class presence in the region, as well as accelerate its digital transformation journey, driving public and private organisations into a new era of intelligence, resilience, flexibility and commerciality in support of the UAE’s growth objectives.


With 300 MW of capacity, the Khazna Data Centres will be the crown jewel of supporting enterprises’ development and ability to manage the degree of connection necessary to efficiently offer services to partners, consumers, and users.

In addition, the Khazna Data Centres will continue to develop the existing business and explore new business opportunities, both in the UAE and overseas to drive the digital future and empower society.


Source: https://www.wam.ae/en/details/1395302983002


Dubai expects over 1,000 cryptocurrency businesses to be operational by the end of 2022

According to a survey by Nickel Digital Asset Management, London, interest in cryptocurrencies and blockchain is expanding in the UAE, as a large number of consumers, institutional investors, and wealth managers plan to increase their exposure to digital assets and crypto assets with online payments.

More than 1,000 cryptocurrency businesses are expected to be operational in Dubai by the end of 2022, which will boost the digital economy of the country. In addition, digital assets that are built on the secure blockchain database infrastructure are also increasingly interested by the investors due to their potentially high returns.

The UAE has introduced various measures to boost digital asset trading, such as:

  • Several Free zones in Dubai and Abu Dhabi have established an advanced framework to encourage entrepreneurs in the crypto space to set up exchanges while setting outlaws to protect consumers.
  • The Securities and Commodities Authority (SCA) has also entered a deal with the Dubai World Trade Centre Authority to support the trading of crypto assets in the emirates.
  • The establishment of the DMCC Crypto Centre to promote cryptographic and blockchain technologies in Dubai, which is home to more than 100 organisations operating in the crypto space, with a further 900 more have applied for licences.
  • The Crypto Expo Dubai was also hosted in Dubai to boost investor interest in crypto assets in the region.

Although several cryptocurrency exchanges have been granted permission to operate within the financial free zones, the UAE Central Bank does not license cryptocurrencies. The UAE dirham is the country’s only legal tender recognized by the Central Bank.

Source: https://www.thenationalnews.com/business/cryptocurrencies/2021/10/18/dubai-expects-to-have-more-than-1000-cryptocurrency-businesses-by-2022/

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